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4.1 ★★★★★
Based on 9 reviews
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Product Reviews
★★★★★ 5
Great product AND customer service!
Color: Black Full Mesh, Style: Executive
I'm having a hard time writing this review because I can't tell which one I like better: the product or the customer service!
I work on a computer all day, so a comfortable office chair is critical for me. This chair is great - it's adjustable in every way I need it to be, especially the armrests. The breathable mesh is both durable and supportive, and is more comfortable to sit in than the "overstuffed" chair it replaced.
Let me just say: no company provides better customer service than MOLENTS. Right after assembling my chair (which was very easy, btw), I registered for the 2 year warranty they offer. The NEXT DAY I received an email from Alice in their customer service department 1) to confirm my warranty, 2) to tell me about the free foam seat cover they were sending me, and 3) to make sure the chair was comfortable and easy to assemble. Very few companies take the effort to follow up with customers right after making a purchase like that.
I'm extremely happy with this purchase. This chair is worth MORE than it's weight in gold, and I strongly recommend to anyone thinking about buying an office chair to buy it from MOLENTS - you won't regret it.
Oh, and if Alice's supervisors are reading this: she absolutely deserves a promotion!
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Reviewed in the United States on March 13, 2026
★★★★★ 4
good chair for price
Color: Black Full Mesh, Style: Executive
I have had for about 2 months and seems to be holding up well, so far, and is comfortable for most part. Only complaint is the arms do not lower a lot, so cannot go under the desk.
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Reviewed in the United States on April 29, 2026
★★★★★ 5
High quality and incredible customer service
Color: Black Full Mesh, Style: Executive
This is an extremely well made chair at a very competitive price. The packaging, assembly instructions, as well as the way the hardware was packaged and labeled is probably the best I've seen. I'm particular about tools, and the included allen wrench was better than the normal "included tools" so much so that i actually used it rather than one of my own. The assembly was easy, and the chair itself looks and feels very high quality, and is very comfortable. Perhaps best of all was the level of customer service. I emailed on a weekend to activate the warranty and request the free cushion they offer. I got a personal response in less than a day and they offered upgraded wheels for free as well. This is a company worth doing business with.
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Reviewed in the United States on April 5, 2026
★★★★★ 5
Excellent chair/great support.
Color: Black Full Mesh, Style: Executive
Excellent, comfortable chair! I was surprised at how easy it was to assemble---but the directions were super clear and all the pieces and parts were labeled. Once I received the chair, I was also surprised with the email follow up from Alice at Molents. All this for a reasonably priced chair.
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Reviewed in the United States on April 1, 2026
★★★★★ 5
Great Chair and Outstanding Customer Service
Color: Black Full Mesh, Style: Executive
I desperately needed a new office chair. I ordered this chair with the mesh seat and it spike up my sciatica. I reached out to the company and Alice took great care to address the issue. She sent me a new seat with a foam cushion and it resolved the issue immediately. The chair is incredibly comfortable with the lumbar support, adjustability and foot support. She also sent me upgraded wheels as my chair is on a thin chair mat on hard wood floors. Alice was extremely responsive with possible options and very thorough with instructions on how to replace the seat. It is a high quality chair that I anticipate will last me quite some time. I highly recommend this company and will definitely order products from them again should the need arise. Thank you, Alice!!
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Reviewed in the United States on June 10, 2026