outer pitch first tent 1P Swiftline Ultralight Tent
SKU: 65173810616
outer pitch first tent

outer pitch first tent 1P Swiftline Ultralight Tent

Sale price$23.27 Regular price$25.85
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Ships within 48 hours · Estimated delivery Jul 7 - Jul 12

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Description

outer pitch first tent 1P Swiftline Ultralight TentQuick specs Available in three lengths and with two material options. Rain fly: 368g 13. 0 oz Inner: 239 349g 8. 4 12. 3 oz Packaged wt: 700 811g 24. 7 28. 6 oz Interior height: ~107 109cm ~42 43" Floor width: 76cm 30" Floor length: 203 233cm 80 92" Made in Montana, USA with imported fabric. Description We love the feeling of being inside your tent while the rain falls. Everything feels as it should. This shelter is built for that. The Swiftline is a

Quick specs

Available in three lengths and with two material options.

  • Rain fly:
    368g | 13.0 oz
  • Inner:
    239 - 349g | 8.4 - 12.3 oz
  • Packaged wt:
    700 - 811g | 24.7 - 28.6 oz
  • Interior height:
    ~107 - 109cm | ~42 - 43"
  • Floor width:
    76cm | 30"
  • Floor length:
    203 - 233cm | 80 - 92"

Made in Montana, USA with imported fabric.

Description

We love the feeling of being inside your tent while the rain falls. Everything feels as it should. This shelter is built for that.

The Swiftline is a lightweight trekking pole shelter designed for livability. An offset pole structure, side vestibule, and double-wall design make for a comfortable, stormworthy shelter.

  • Offset pole structure - Balances headroom where you need it most
  • Side entry - Easy, unobstructed access
  • Double-wall design - Modularity and condensation management
  • Side vestibule - Keeps your gear accessible without blocking entry
  • Vented apexes - Enhanced airflow to reduce condensation
  • Recycled silpoly fabric - Stays taut when wet
  • Two inner material options - A more durable, standard option, or a lighter weight option
  • Three length options - Dial in the length to your height and needs

The original Swiftline

Thirteen years in the making

Conceptualized around 2010 and launched in 2013, the Swiftline gained a loyal following. But there were two things we always knew we wanted to address: the fully asymmetric design made for a steep learning curve when pitching it, and the complex construction made it challenging to maintain consistent quality.

We paused in 2020 to fix both. It's built today in small batches in Missoula, Montana, by us, a team of two. We're glad it's back.


Open layout

On clear nights, roll back the tent walls for a more open and connected experience. Gaze at the stars while remaining protected from the bugs.


Interior space

The Swiftline was a pioneer of the offset pole structure. The diagonal ridgeline puts headroom where you sit, plus volume above your head and at your feet when lying down.

The inner net provides about 43" of interior height along the ridge. At the head and foot, you'll find ~10" of vertical space above the floor. Check out the topo maps below to see the full profile.

Click to enlarge

Quick, intuitive pitch - fly first, pole handles up

Stake the four corners, insert and stake the poles, then stake the vestibules. Use eight stakes for maximum stability in storms, or six to save weight.

Pitching the fly first keeps the inner dry in the rain. For faster setup, you can leave both pieces clipped together and pitch them as one.

Orient your trekking poles so the tips point down. This protects the fly from punctures and keeps your pole handles out of reach of nibbling critters.

Designed for trekking poles, with optional tent poles available if you prefer.


Convenience: Side-entry & vestibule space

Enter and exit easily from the side with a zipper that can be operated with one hand. The side vestibule keeps your gear accessible without blocking the door.


Double-wall design

The Swiftline consists of two modular components: a rain fly and an inner net tent. Use the fly solo for a minimalist tarp setup, or pair them together for full protection. The double-wall design creates an air gap between layers that, along with vented apexes, mitigates condensation buildup.

Learn more about condensation here.


Material options

Silpoly fabric and aggressive curves create a taut, wind-shedding pitch that won't sag in the rain. The fly uses recycled fabric, and the inner comes in two options: a lighter recycled Sil/Sil coated floor with 0.5 oz netting, or a more durable Sil/PU coated floor with 0.6 oz netting for better puncture resistance and grip.

We use a durable #5 Aquaguard zipper on the fly and a lighter #3 on the inner. Zipper sliders are often the first component to wear out, so regular cleaning and lubrication helps extend their life - especially in dusty conditions. If you ever need the sliders replaced, just get in touch.


Tub-floor w/ 3 length options

The Swiftline's floor measures 30" wide and is available in three lengths, 80", 86", or 92" (203, 218, or 234cm). The 7 - 8" deep tub tapers outward at the top to give you more elbow room.


Notes/FAQ:

  • Do I need a groundsheet? Using a groundsheet will help extend the life of any floor. It's usually not necessary with either of our floor options, but the light floor option will benefit from a groundsheet more than the standard option.
  • Do I need to seal the seams? Yes, before your first trip. Apply Seam Grip +SIL to the outside of the fly seams. Plan for 30-60 minutes. See our seam sealing guide for step-by-step instructions. The floor corners can also be sealed the same way, though it's rarely necessary. If you'd rather skip it, our optional seam sealing service handles it before we ship.
  • Can I use the inner with other tarps? The Swiftline inner is unlikely to work well with other tarps, so we don't recommend it.
  • Do your Bug Shelters or Bivys work with the rain fly? We do not recommend it. While you might be able to set them up in a pinch, they would be misshapen and difficult to use.
Specifications

Size Recommendations

Your height Recommended length
The rain fly stays the same between sizes; inner floor length is what changes.
Under ~5'8"< ~173cm Short · 203cm / 80"6" shorter than Medium and 1" lower in height
5'7" – 6'2"170 – 188cm Medium · 218cm / 86"for most people
6'1" – 6'8"185 – 203cm Long · 233cm / 92"6" longer than Medium

Material Options

Standard option
More durable floor and less snag prone netting. Best option for most people.
Light option
Go with this for weight savings or if you plan to use a groundsheet regardless.
Floor fabric 20D Silpoly, Sil/PU Recycled 20D Silpoly, Sil/Sil
Floor HH(water resistance) ~4000mm ~2000mm
Canopy 0.6 oz/yd² noseeum 0.5 oz/yd² noseeum
Weight savings baseline 60–71g lighter
Detailed material specifications

Rain fly

Silpoly absorbs less water than silnylon, reducing added weight, and lower sag ensures the tarp stays taut through the night.

Recycled, 20D Silpoly

  • Weight: ~44 gsm | ~1.29 oz/yd2
  • Hydrostatic Head: ~2000mm
  • Outer face coating: Silicone-based
  • Inner face coating: Silicone-based
  • PFAS Free: Yes
  • Seams: Not taped — seal before first use (see FAQ)
  • Color: Cirque Blue

Guyline

  • Diameter: 1.8mm
  • Core: UHMWPE
  • Cover: Polyester
  • PFAS Free: Unknown
  • Color: Yellow w/ reflective tracer

Light inner

Materials chosen to prioritize weight savings with good durability.

Recycled, 20D Silpoly Floor

  • Weight: ~44 gsm | ~1.29 oz/yd2
  • Hydrostatic Head: ~2000mm
  • Outer face coating: Silicone-based
  • Inner face coating: Silicone-based
  • PFAS Free: Yes
  • Seams: Not taped — seal before first use (see FAQ)
  • Color: Brown

10D Noseeum Canopy

  • Weight: ~17 gsm | ~0.5 oz/yd2
  • Material: Nylon
  • PFAS Free: Unknown
  • Color: Black

Standard inner

PU-coated on the inside for improved puncture resistance and reduced slipperiness. Heavier netting for less snagging.

20D Silpoly Floor

  • Weight: ~48 gsm | ~1.4 oz/yd2
  • Hydrostatic Head: ~4000mm
  • Outer face coating: Silicone-based
  • Inner face coating: PU
  • PFAS Free: Yes
  • Seams: Not taped — seal before first use (see FAQ)
  • Color: Black

10D Noseeum Canopy

  • Weight: ~21 gsm | ~0.6 oz/yd2
  • Material: Nylon
  • PFAS Free: Unknown
  • Color: Black

Packaged Weight

Standard option Light option
Short203cm / 80" 760g / 26.8 oz 700g / 24.7 oz
Medium218cm / 86" 795g / 28.1 oz 726g / 25.6 oz
Long233cm / 92" 811g / 28.6 oz 740g / 26.1 oz

Reduce trail weight up to 48g (1.7 oz) by removing some non-essential items

Component weight breakdown
Rain Fly
  • Tarp: 368g | 13.0 oz
  • Rigging: 38g | 1.3 oz
  • Stuff Sack: 9g | 0.3 oz
  • Total: 415g | 14.6 oz

Rain Fly Rigging Breakdown

  • Guyline: 24g | 0.85 oz
  • Tensioners (6): 7.0g | 0.25 oz
  • Fastline Clips (2)*: 7.0g | 0.25 oz
  • Total: 38g | 1.3 oz

Inner Rigging Breakdown

  • Corner rigging: 14.5g | 0.51 oz
  • Apex rigging: 7.5g | 0.26 oz
  • Grommets (2): 7.0g | 0.25 oz
  • Pole Cups (2): 5.5g | 0.19 oz
  • Total: 34.5g | 1.2 oz
Inner Net-tent (Short)
  • Light Option: 239g | 8.4 oz
  • Standard Option: 298g | 10.5 oz
  • Rigging: 35g | 1.2 oz
  • Stuff Sack (Sil/Sil): 8g | 0.3 oz
  • Stuff Sack (Sil/PU): 11g | 0.4 oz
  • Total: 293 - 352g | 10.3 - 12.4 oz
Inner Net-tent (Medium)
  • Light Option: 265g | 9.3 oz
  • Standard Option: 333g | 11.8 oz
  • Rigging: 35g | 1.2 oz
  • Stuff Sack (Sil/Sil): 8g | 0.3 oz
  • Stuff Sack (Sil/PU): 11g | 0.4 oz
  • Total: 319 - 387g | 11.2 - 13.7 oz
Inner Net-tent (Long)
  • Light Option: 279g | 9.8 oz
  • Standard Option: 349g | 12.3 oz
  • Rigging: 35g | 1.2 oz
  • Stuff Sack (Sil/Sil): 8g | 0.3 oz
  • Stuff Sack (Sil/PU): 11g | 0.4 oz
  • Total: 333 - 403g | 11.7 - 14.2 oz

Consider removing some or all the following items to save up to 48g (1.7 oz).

  • Grommets - optional pole anchoring to floor
  • Fastline clips* - replace with tensioners or knot for inner-only setup
  • Inner's pole cups* - for inner-only setup
  • Stuff Sack - use larger sack for both pieces
  • Tub corner rigging* - remove tensioners, shorten cords
  • Rain fly tensioners - replace with tensioning knots
  • *These items make it easier to pitch the inner without the rain fly.

Dimensions

Floor width: 76cm / 30" Interior Ridge Height*: 109cm / 43" Tub height*: 20cm / 8"

*Short inner is 1" lower in interior ridge height (42" vs. 43") and tub depth (7" vs. 8").

Full dimensions by size
Short

Interior Dimensions

  • Floor Length: 203cm | 80"
  • Floor Width: 76cm | 30"
  • Top of Tub Length: 213cm | 84"
  • Top of Tub Width: 86cm | 34"
  • Interior Ridge Height: 107cm | 42"
  • Tub height: 18cm | 7"
Medium

Interior Dimensions

  • Floor Length: 218cm | 86"
  • Floor Width: 76cm | 30"
  • Top of Tub Length: 229cm | 90"
  • Top of Tub Width: 86cm | 34"
  • Interior Ridge Height: 109cm | 43"
  • Tub height: 20cm | 8"
Long

Interior Dimensions

  • Floor Length: 233cm | 92"
  • Floor Width: 76cm | 30"
  • Top of Tub Length: 244cm | 96"
  • Top of Tub Width: 86cm | 34"
  • Interior Ridge Height: 109cm | 43"
  • Tub height: 20cm | 8"
Packed size
Complete Shelter
  • Light Option:
    ~25cm x 16cm x 13cm | ~10" x 6.5" x 5"
  • Standard Option:
    ~28cm x 18cm x 15cm | ~11" x 7" x 6"
Components
  • Rain fly:
    ~23cm x 16cm x 8cm | ~9" x 6.5" x 3"
  • Light Option:
    ~23cm x 15cm x 64cm | ~9" x 6" x 2.5"
  • Standard Option:
    ~25cm x 18cm x 9cm | ~10" x 7" x 3.5"
Click to enlarge

The dimensioned drawings below show the LONG inner. Subtract 6" in floor length for the Medium, and 12" for the Short. For the Short, also subtract 1" in height.

Click to enlarge

Required items (not included):

  • Seam Sealer: Seal the fly's seams before your first trip. Use a sealer made for silicone-coated fabrics: we recommend Gear Aid Seam Grip +Sil. Or use our optional seam sealing service, and we'll handle it before shipping.
  • Trekking Poles: About 120cm (~47") for full height of the shelter.
    Or use our optional tent poles.
  • Stakes: 6 (8 for better wind stability)
Pitching

How to pitch

  1. Prep: Set your poles to about 120 - 122 cm (47 - 48").
  2. Stake corners: Stake out the four main corners in a rectangle.
  3. Insert and stake poles: Pass poles under the fly, grab through the vent and nest the handle in the pole cup. Then stake out the apexes.
  4. Stake vestibule: Stake out the remaining two corners.
  5. Adjust: Adjust guylines and stakes to acheive a taut and balanced pitch.
  6. Attach inner: Clip the inner to the fly at the apexes and corners. Shorten connecting cords to tighten.

Tip: When breaking camp, leave the inner and outer connected so your shelter is ready for a quick, seamless setup next time.


How to pitch just the inner

When the weather is nice, you might want to pitch the inner without the rain fly. Here's how to do that.

  1. Prep: Unclip the rainfly's apex guylines (2) from the fly. You'll use these for the inner.
  2. Stake corners: At each corner of the tub, extend the shock cord to nearly its full length and clip it to the tie out at the bottom corner of the tub. Stake out all the corners, fairly tightly, in a rectangle.
  3. Install pole cups: Clip the guylines to the pole cups, then clip the inner's apex to the opposite side of the pole cup.
  4. Raise and stake apexes: Insert the pole handle into the pole cup to raise the apexes. Stake them out so the guyline runs roughly inline with the ridgeline.

Tip: If you're having issues with stability, it's likely due to either insufficient tension on the floor, or to the angle at which the guylines are running with respect to the inner.

Shipping Notes
  • Free Standard Shipping on $100+ Orders to the USA.
  • Except Preorder products are shipped in 48 hours.
  • Delivery to the USA:
  1. Standard Shipping : 3-10 business days
  • If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
  • Please click here for more details>>> Return & Exchange Policy
SKU: 65173810616

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Was lucky to meet really polite and conducive employees. But the Card Company and Amazon Coders are crap.
2:13:23 PM : Ui Neil Sandage: Initial Question/Comment: I wanted to pay right now. And then close the card today. $400 is far to low a limit to be worth my time. Your payment in the amount of $403.23 has been successfully scheduled for 04/20/2015. Please allow up to 48 hours for this payment to be reflected on your account. Confirmation will be sent to *****@gmail.com Confirmation Number: 831651153 2:13:28 PM : System: Welcome to Amazon.com Store Card Live Chat. Your chat may be monitored and recorded for quality purposes. A chat agent will be with you momentarily. 2:13:28 PM : System: James has joined this session! 2:13:28 PM : System: Connected with James. Your Reference Number for this chat is 2494835. 2:13:33 PM : James: Hi, thank you for contacting us today. I will be happy to assist you. 2:14:13 PM : James: We do regret your decision to close your account with Amazon store card. May I please ask if there is any specific reason that you wish to close the account? 2:16:09 PM : Ui Neil Sandage: The limit is too low. If it is not at least $1500 or enough to purchase a refrigerators or repair an air conditioner in an emergency.... then why the heck do i need a credit card? I have $10,000 in savings. For small bills i can do cash. I only signed up for your card because of the $40 discount on a nVIDIA Shield Tablet. 2:17:04 PM : Ui Neil Sandage: My credit score is 754 with Transunion and 740ish with the other on CreditKarma.com 2:17:58 PM : James: I completely understand and I apologize for the inconvenience. 2:18:28 PM : James: Please be advised that there is no annual fee, 0% fraud liability and you are eligible for numerous Promotions offered. Would you like to re-consider your decision? 2:19:03 PM : Ui Neil Sandage: I want to pay the card first. Then see if the limit can be fixed. 2:19:44 PM : Ui Neil Sandage: Why the hell $400? 2:19:47 PM : James: I would be glad to place a request for you right away and check the decision. 2:20:00 PM : James: Ui Neil Sandag, to complete this transaction I am going to need your net income. When disclosing income, please provide the annual net dollar amount of all sources of income which you have, as an individual. Alimony, child support or separate maintenance income need not be included unless relied upon for credit. 2:20:03 PM : Ui Neil Sandage: no hard credit pulls. 2:20:13 PM : James: Your request for a credit line increase may result in an inquiry on your credit bureau; however, some requests are determined using only internal factors on your account and may not result in an inquiry on your credit bureau. 2:20:20 PM : Ui Neil Sandage: i just want to see the decision and why it was made? 2:21:01 PM : Ui Neil Sandage: too much activity was one of the complaints. 2:21:28 PM : James: I am so sorry for the inconvenience, I understand 2:21:34 PM : Ui Neil Sandage: I have a secured card i am always changing the limit on by increasing the collateral. 2:22:08 PM : Ui Neil Sandage: each month i place a few more hundred on it. So each month my credit changes. 2:23:13 PM : James: We value you as our customer and appreciate your business. 2:23:15 PM : Ui Neil Sandage: (10% discount on a shield tablet? I decided to apply. 400 - 40) 2:23:23 PM : James: If you wish I can place a request for credit line increase 2:23:51 PM : Ui Neil Sandage: I do but only if they look over the application with this info and make a new dicision. 2:24:14 PM : Ui Neil Sandage: The credit pull would hurt my score by much more than $400 is they do it again. 2:24:32 PM : Ui Neil Sandage: Just help me pay right now !!! 2:24:44 PM : Ui Neil Sandage: Are you after a commission or something? 2:25:07 PM : Ui Neil Sandage: just want to pay the card off in a lump sum right now. 2:25:34 PM : James: I will explain you 2:25:34 PM : James: It is very difficult for you to determine with certainty whether or not there will be an inquiry when processing a credit line increase request. This is due to the “internal factors” as mentioned above. 2:25:54 PM : James: And the balance on your account is $403.23 2:25:59 PM : James: I will credit $25.00 to your account 2:26:14 PM : James: And you can pay $378.23 2:26:24 PM : James: I am trying my best to help you in all the way I can 2:26:34 PM : James: Would you like me to credit $25.00 to your account? 2:26:54 PM : Ui Neil Sandage: Sure. Every penny matters. 2:27:14 PM : James: Your satisfaction is important for us and I will do my best to help you in all the way I can. 2:27:49 PM : Ui Neil Sandage: I still want to make the entire payment on the card today. Can i call and use a debit card to pay it all off? 2:28:08 PM : Ui Neil Sandage: Do i have to wait 48 hours for it to post on my account? 2:28:29 PM : James: You may call customer service at toll-free 1-866-634-8379 and make payment without any fee with debit card 2:28:44 PM : James: No, you can call and make $378.23 payment 2:30:22 PM : Ui Neil Sandage: So just to be clear. You have applied a $25 credit. And if i call right now. The new balance they will see is = $378.23 ? 2:31:00 PM : James: Yes, you are absolutely right. 2:31:25 PM : Ui Neil Sandage: I have one more question. May i ask it here? 2:31:54 PM : James: Sure 2:31:59 PM : James: I will be more than happy 2:32:38 PM : Ui Neil Sandage: I have a utility company here named JEA. I once set up automatic payment of my utility bills. Then paid the bill when it arrived. 2:33:41 PM : Ui Neil Sandage: Then on the scheduled day of automatic payment they double charged me for a bill that had been paid down to zero two weeks before.... Will that happen on 4/20 with this scheduled thing i did? 2:34:34 PM : James: You can just click on "payments" tab and then select "scheduled payment" 2:34:44 PM : James: You can cancel the payment or edit the payment date and amount 2:35:04 PM : James: If you wish to make the payment over the phone with debit card you can cancel the payment 2:36:07 PM : Ui Neil Sandage: So that was an important question. 2:36:39 PM : James: Yes, else both the payments would post 2:36:42 PM : Ui Neil Sandage: I followed you directions and it wants me to log back in. However it did not accept my email address as my log in ID. What now? 2:37:20 PM : James: The site would be timed out 2:37:43 PM : Ui Neil Sandage: Yes. So what is the correct log in ID? 2:37:58 PM : James: May I please request you to click on "Forgot User ID" on first page of www.syncbank.com/amazon? 2:38:03 PM : Ui Neil Sandage: I know my password. But it does not ask that. Just the ID? 2:39:52 PM : James: Yes, you can get your user ID 2:39:57 PM : Ui Neil Sandage: silly damn computer. It was my email. But it had to be all if lower case and no proper Caps for it to be accepted...... :::annoyed::: 2:40:32 PM : James: I am so sorry for the inconvenience caused. 2:41:15 PM : James: I will be glad to help if you need any more information from your account. 2:42:05 PM : Ui Neil Sandage: ::snicker at the trained response:: do you have another $25 to apologize with? 2:44:02 PM : Ui Neil Sandage: I entered my email with caps. But the system automatically changed it. 2:44:24 PM : Ui Neil Sandage: Then would not accept it with caps to enter the account. WEIRD. 2:45:15 PM : Ui Neil Sandage: Are you quiet to see if they will approve the $25 or is this professional distance? Perhaps you had business to address elsewhere? 2:45:56 PM : Ui Neil Sandage: What was that number again? I'd like to call and make my payment. 2:46:13 PM : James: I am really sorry, I have already processed $25.00 and system does not allowed to credit another $25.00 2:46:23 PM : James: You may call customer service at toll-free 1-866-634-8379 and make payment without any fee. 2:48:41 PM : Ui Neil Sandage: That's fine. I only ask because every penny counts. And you'll have to forgive me. But it is mildly insulting to tell me you are sorry for the inconvenience when the computer or programmers is clearly not sorry and intentionally set it up so that i could not use proper caps in my ID or email address. Rather than get upset at the lie i chose to laugh at it as a canned response. 2:50:57 PM : James: Yes, the user ID is case sensitive 2:51:03 PM : Ui Neil Sandage: I called the phone system and it says you lied to me twice??? It says my balance is $403.23 ? 2:51:16 PM : James: I understand, it would be frustrating some times if the system does not help us 2:51:28 PM : James: As mentioned, the balance will be updated in next 48-72 hours 2:51:48 PM : James: However, you can be rest assured that your balance is $378.23 2:52:44 PM : Ui Neil Sandage: please forgive me for being frustrated. But if you read the conversation there was no mention of wait 48-72 hours for the credit to post. I know it is not your intention. But that makes a third lie. 2:53:36 PM : Ui Neil Sandage: I asked specifically if i call right now will the credit be posted? And your response was Yes when i call it would show up. 2:54:32 PM : Ui Neil Sandage: or at least that is how the conversation felt. 2:55:09 PM : James: I am really sorry for the confusion. 2:55:29 PM : James: $25.00 will post in next 48-72 hours, however, you can pay $378.23. 2:55:39 PM : James: And cancel the payment which was made online 3:02:28 PM : James: I will be glad to help if you need any more information from your account. 3:02:28 PM : Ui Neil Sandage: Is it possible to save or email this conversation as a copy to myself? The problem is the computer system and not you. But a lot of things happened here. Ridiculously low credit limit. ID being made all lower case by the website. The automatic charge 20 days later if i had not asked you. And a lot of bad things could have happened. In fact some things did. Amazon made my default automatically their card instead of the one i selected. So a lot of my purchased were canceled or interrupted and did not ship on time until i logged back in and changed the payment method. EVER THOUGH AMAZON APPROVED ALL THE PURCHASES on their card and then frozen them days later. Not hours. Days later. I had to wait on an emergency tool to unlock something important. And that was delay by days because of their computer systems changing things automatically just as it did with me ID? Don't they think i know what i want? Why do they force their card and their lower cases and their enforced payments even if the account balance would have been zero when it happened? I could be overdrawn with these things they do. $404 dollars is not always in that checking account. 3:03:00 PM : James: I am sorry, we do not have an option to email 3:03:01 PM : James: Once the chat is ended, you may scroll down and click on "Skip the Survey and Print chat". 3:04:11 PM : James: Please do not misunderstand, and I am really sorry for all the confusions and problems 3:04:55 PM : James: We do respect your time and understand how difficult it would be if you are getting problems in log in 3:05:45 PM : Ui Neil Sandage: I will try the phone again now. What is the correctED balance i want to pay when i call? 3:06:10 PM : James: You can pay $378.23. 3:06:30 PM : James: And make sure that you cancel the payment which you made online 3:06:40 PM : James: Thank you for your patience. 3:08:42 PM : James: I will be glad to help if you need any more information from your account. 3:08:58 PM : Ui Neil Sandage: ty on phone 3:09:45 PM : James: Thank you for your patience and understanding. 3:10:00 PM : James: Thank you for contacting Synchrony Bank regarding your Amazon.com Store Card. Have a wonderful day. 3:11:41 PM : Ui Neil Sandage: Here is a 4th lie. They want paper checks and not credit card. Debit card is not an option. And the voice recognition is nearly impossible had to repeat until it let me use the touch pad to navigate. 3:15:22 PM : James: You can make the payment over the phone with live agent with debit card 3:15:36 PM : James: You can say "agent" "agent" 3:15:54 PM : James: It will connect you to live agent and you can make the payment with debit card 3:16:10 PM : Ui Neil Sandage: Thank you James. An agent did answer. And she said there would be no charge for the Debit card. 3:16:25 PM : James: Perfect! 3:16:30 PM : James: Thank you. 3:16:43 PM : James: Thank you for contacting Synchrony Bank regarding your Amazon.com Store Card. Have a wonderful day. 3:17:23 PM : Ui Neil Sandage: Okay i paid the $378.23 ~ Here is hoping all this posts overnight. I want to see it done Friday and not have to wait for Monday. 3:15:54 PM : Ui Neil Sandage: I am closing this damn account if after it is all paid no one authorizes or corrects it to a $1500 limit or more. 3:16:52 PM : James: You can any time contact us 3:17:02 PM : James: We are always here to help you 3:17:52 PM : Ui Neil Sandage: Okay. Now let's print or email this transcript. 3:18:02 PM : James: Sure 3:18:07 PM : James: Thank you for contacting Synchrony Bank regarding your Amazon.com Store Card. Have a wonderful day. 3:19:55 PM : Ui Neil Sandage: Why is that option to print not appearing? 3:20:20 PM : Ui Neil Sandage: ..... 3:20:58 PM : James: You would need to end chat and then you can view the option 3:21:06 PM : James: Please click on close option on the top 3:21:16 PM : Ui Neil Sandage: it says exit. I will not exit. 3:21:38 PM : Ui Neil Sandage: i want a copy of the chat before it exit. As exist means close door behind you. 3:22:08 PM : Ui Neil Sandage: i do not want to close this window. 3:22:28 PM : Ui Neil Sandage: " [X] Exit " 3:23:01 PM : Ui Neil Sandage: Can you close this chat so i may have a copy? 3:23:04 PM : James: You can copy the chat transcript and paste in word document 3:23:11 PM : Ui Neil Sandage: end* this chat 3:23:39 PM : James: If you " [X] Exit " you can view it option to "print" chat 3:23:48 PM : James: Do not worry, the chat transcript will be there 3:25:28 PM : Ui Neil Sandage: alright. I will copy and paste. StarOffice used to be better than Word and for all the Linux users out there it is not good to assume a paid for Microsoft program is on every computer. 3:26:02 PM : Ui Neil Sandage: Star Office may still be better. (My computer does have the other. I had a student discount on it.) The following is three fields from the Feedback Survey after you "close" or as it says "Exit" the Chat window. **** The card and process is a nightmare. The $400 limit was only good for the one purchase i made. And my balance was $403.23 with tons of blocked orders on Amazon because i spend more than $1,000 in a month and it automatically switched my default payment card to Syncho profanity. ~ James did okay. But as soon as my “paid in full” zero balance posts, then I am closing the account. Edited: (too many characters = 255 with spaces) The $400 limit was only good for the one purchase i made. i spend more than $1,000 in a month and it automatically switched my default payment card to Syncho profanity. As soon as my “paid in full” zero balance posts, then I am closing the account. **** James was polite and prompt. But there were a few things unclear or felt contrary. When asked or prompted he did well. I appreciate the $25 credit. It took the hate or venom out of the emotions. But it is the card and hit on my credit for a ridiculously low $400 that i paid off today and wanted to close today that is ridiculous. The balance does not update quickly and i have to wait. At the start the Agent kept wanting to pull my credit for a second month to change me credit limit when what I opened with was a desire to pay in full and correct when the payment would be processed from 20 days out as it automatically dated the bank draft, to process it today. He was saying there is a magical chance that might not happen does not help. I need a yes or a no. Again. He is not doubt an excellent agent for politeness. But i need a very precise agent that does what I want and not someone who does credit pulls at every chance. There were a lot of issues i had to figure out for myself even though he works for them. I had to get to the conclusion before he confirmed it. And he was polite. It is the company(ies) that is(are) the problem and not this specific person. Edited: (too many characters = 255 with spaces) He is not doubt an excellent agent for politeness. But i need a very precise agent that does what I want and not someone who does credit pulls at every chance. There were a lot of issues i had to figure out for myself even though he works for them. **** I need the ability to print and email the chats. And this exit thing really does exit the chat so that you can not have a copy of the conversation. Even now it says submit this feedback or get a copy of the chat. You are not allowed to talk back if you want to read what was said or have a copy of it. EDIT : 238 without spaces or 305 with. They have a character limit of 255. I need the ability to print & email the chats. This “Exit” thing really does exit the chat so that you cannot have a copy of the conversation. Even now it says submit feedback or get a copy of the chat. You r not allowed to talk back and have evidence.
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Reviewed in the United States on April 2, 2015
A
Verified Cardmember
Amazon Customer
Belleville, US
★★★★★ 4
Convenient and easy to use
It's convenient and easy to use. The interest rate is a little high but it's not a concern if you pay off your balance. I love that you can link it to your Amazon account making it even easier to make payments and manage.
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Reviewed in the United States on May 21, 2026
J
Verified Cardmember
Jose
Natrona Heights, US
★★★★★ 5
Easy Approval Process and Great Rewards
I’ve had a very positive experience with the Amazon Store Card so far. The application and approval process was quick, simple, and straightforward. Managing the account through the Synchrony app has also been very easy, with a clean layout that makes it simple to view balances, make payments, and track purchases. One of the best features is the 5% rewards on Amazon purchases for Prime members. The cashback adds up quickly if you shop on Amazon regularly, and the rewards are easy to redeem during checkout. I also appreciate the special financing options that are sometimes offered on larger purchases, along with helpful account alerts and security features. Overall, this card is convenient, user friendly, and a great option for frequent Amazon shoppers.
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Reviewed in the United States on May 22, 2026
J
Verified Cardmember
Jason
Grantham, US
★★★★★ 5
Great card to have highly recommend
Like using the card for everything. 5 to 7% cashback credit is awesome. No interest is even better. I put almost all my purchases and bills on my credit accounts or credit cards and pay them off monthly. Now that I'm a senior citizen I don't like to go to 20 different stores to find the best prices. The card made my life less busy and I don't have to worry about paying for the many, many things I need right away. Even though I pay off all my accounts every month. If I need a big ticket item, like a new flat-screen television I can get it and not worry about the cost by paying over time if I need to. Having another credit account has also improved my credit score by the hundreds. I was in the 500s for decades until I started the secured card on Amazon. Now I am nearly at an excellent score in the high 700s and don't need secured credit cards. I can use my account at Whole Foods and have my phone scanned for payment. It's just so easy to use
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Reviewed in the United States on May 6, 2026

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