e bike mit integriertem ladegerät DERUIZ Turmali S 2026 E-Bike Urban mit Riemenantrieb und 360Wh Akku – Der  Holländer Fahrradgeschäft
SKU: 95387239021
e bike mit integriertem ladegerät

e bike mit integriertem ladegerät DERUIZ Turmali S 2026 E-Bike Urban mit Riemenantrieb und 360Wh Akku – Der Holländer Fahrradgeschäft

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Description

e bike mit integriertem ladegerät DERUIZ Turmali S 2026 E-Bike Urban mit Riemenantrieb und 360Wh Akku – Der Holländer FahrradgeschäftDas Turmali leichtes Urban E Bike mit starkem Design Das Turmali ist ein leichtes Pedelec mit klarer Formensprache und zahlreichen integrierten Designelementen. Es vereint geringes Gewicht mit einem markanten, modernen Auftritt und eignet sich sowohl fr den Stadtverkehr als auch fr entspannte Ausfahrten ins Grne. Das Turmali verfgt ber einen Gates Carbon Riemenantrieb, einem sportlichen Komfortsattel und ergonomische Griffe. Urban pur. Individuell und

Das Turmali – leichtes Urban E-Bike mit starkem Design

Das Turmali ist ein leichtes Pedelec mit klarer Formensprache und zahlreichen integrierten Designelementen. Es vereint geringes Gewicht mit einem markanten, modernen Auftritt und eignet sich sowohl für den Stadtverkehr als auch für entspannte Ausfahrten ins Grüne.

Das Turmali verfügt über einen Gates Carbon Riemenantrieb, einem sportlichen Komfortsattel und ergonomische Griffe. Urban pur.

Individuell und doch harmonisch

Das Turmali verbindet Flexibilität mit Souveränität: modern im Auftritt, zeitlos im Design und auf der Straße agil sowie ausgewogen. Dank mehrerer Farbtöne und drei Rahmengrößen finden Sie die Kombination, die zu Ihnen passt. Das innovative Akkukonzept mit verdeckt im Unterrohr integriertem, entnehmbarem Akku ist in ca. 2,5 Stunden vollgeladen. Der wartungsfreie Gates-Riemenantrieb läuft leise und sauber; weitere durchdachte Integrationen sorgen für einen aufgeräumten Look und einfache Bedienung. Urban, effizient und vernetzt. 

Features und Highlights

Anpassung ist gefragt

Das Turmali und das Turmali Premium gibt es in den Größen S (48,5cm), M (52cm), L (58cm). Die Größe S wird durch einen Trapez-Rahmen geschaffen. Damit sind auch Fahrten im Rock möglich! Die Größen M und L sind Diamant-Rahmen, eher sportlich maskulin, aber doch elegant!



Minimalistisches Design


Integrierte Kabelführung

Der sportlich-ausgewogene Rahmen aus 6061-Aluminium wird mit „Smooth-Welding“-Technik gefertigt: elegant schlank, stabil und robust. Die Kabelführung vom Lenker über den Rahmen bis in den Hinterbau ist weitgehend integriert, ebenso wie der versteckte Akku im Unterrohr.

Das Steuerrohr geht nahtlos in den modernen Integral-Vorbau („Gooseneck“) über. Am Rahmen befinden sich vorbereitete Gewinde für die einfache Montage von Zubehör.


Kompaktmotor

Der MIVICE M070 ist ein modernes, kompaktes Kraftpaket: kräftiges Drehmoment bei kleinem Durchmesser – ideal für den Stadtverkehr.
Da der Motor nur 1,8 kg wiegt, bringt das Turmali insgesamt lediglich 17,8 kg auf die Waage.
Der präzise MIVICE-Drehmomentsensor reagiert sensibel auf jeden Pedaltritt und steuert die Motorunterstützung exakt und harmonisch.


Akku-Integration

Der Akku ist elegant und nahezu unsichtbar in den Rahmen integriert.
Trotzdem lässt er sich schnell entnehmen und bequem zu Hause oder im Büro aufladen – von leer auf voll in nur 2,5 Stunden.

Das hochwertige Industriedesign macht den Akku robust, spritzwassergeschützt und langlebig.
Er verfügt über eine eigene Ladezustandsanzeige mit Druckknopf und ist doppelt verriegelt sowie abschließbar.


Deruiz Designer Display

Das farbige LCD-Display bietet zahlreiche Funktionen und lässt sich per Bluetooth mit der Deruiz Smart App auf Ihrem Smartphone verbinden. So können Sie jederzeit bequem mit dem Turmali kommunizieren und alle wichtigen Fahrdaten abrufen.

M-Taste: Display ein- und ausschalten, Menüs und Ansichten wechseln

Runter-Taste: Schiebehilfe aktivieren

Oben-Taste: Fahrlicht einschalten

Nachtmodus: ebenfalls über die M-Taste aktivierbar

Alle Fahrinformationen sind klar ablesbar – für volle Kontrolle bei jeder Fahrt.


Starke Beleuchtung

Das Turmali verfügt über einen leistungsstarken, integrierten Scheinwerfer – die Lampe liefert beeindruckende 120 Lux Lichtleistung.

Die Kabel verlaufen sauber und unsichtbar am Vorbau entlang – ein perfektes Zusammenspiel von moderner Technik und elegantem Design.


Klares Cockpit und freie Sicht nach vorn

Der Integral-Vorbau von Deruiz kombiniert Stabilität mit eleganter Linienführung.
Oben mittig befindet sich die SP-Connect-Halterung für Ihr Smartphone.

Im Vorbau werden alle Kabel vom Lenker sauber zusammengeführt und vollständig integriert – für ein aufgeräumtes, modernes Cockpit und uneingeschränkten Blick nach vorn.


Urban Brake Power

Die hydraulischen Flatmount-Scheibenbremsen TEKTRO HD-R285 liefern eine kräftige, gut dosierbare Bremsleistung – ideal für den Stadtverkehr.


Gates Carbon Drive

Der Gates Carbon Riemenantrieb (CDN) überzeugt mit hoher Laufleistung und ist nahezu wartungsfrei – ideal für den urbanen Einsatz.

Kein Kettenöl, keine verschmutzten Hosen: Der Riemen läuft sauber und leise und unterstreicht den modernen Stadtcharakter des Turmali.

In Kombination mit dem Drehmomentsensor in der Tretachse wird die Motorunterstützung besonders effizient geregelt – das schont den Akku und verlängert die Reichweite.


Rennorientierte Semi-Slick-Reifen

Für das Turmali kommt der Schwalbe G-One RS zum Einsatz – der Reifen mit dem niedrigsten Rollwiderstand in der gesamten G-One-Serie.

Er bietet maximale Effizienz auf Asphalt, festem Untergrund und leichtem Terrain und sorgt so für besonders leichtes und schnelles Rollen.

Das fein gestaltete Profil gewährleistet hervorragende Brems- und Traktionseigenschaften an Vorder- und Hinterrad, während die Souplesse-Konstruktion ein geschmeidiges Fahrgefühl und hohe Pannensicherheit bietet – für mehr Komfort, Sicherheit und Fahrspaß.


Neugierig auf die Deruiz App?

Die Deruiz E-Bike Smart App unterstützt Sie umfassend bei jeder Fahrt und liefert alle wichtigen Informationen zu Ihrem Turmali.

Funktionen im Überblick:

  • Bluetooth-Verbindung zwischen E-Bike und Smartphone
  • Anzeige von Komponenten- und Fahrdaten
  • Ladezustand des Akkus prüfen
  • Fahrtrouten aufzeichnen und GPS-Standort anzeigen
  • Zugriff auf Support- und Hilfefunktionen

Probieren Sie die App aus und teilen Sie Ihr Feedback – so holen Sie das Maximum aus Ihrem E-Bike-Erlebnis heraus.


Spezifikationen

RAHMEN
RAHMEN Aluminium 6061
GRÖßE Women's model S: 48.5cm
TYP Trapez-Rahmen
SUSPENSION
Starrgabeln DERUIZ Aluminium-Gabel, flat-mount Scheibenbremsen, 12×100mm thru axle
E-BIKE SYSTEM
ANTRIEBSEINHEIT Hinterradmotor, MIVICE M070 250W 36V, 35Nm
PEDAL-SENSOR Kadenz- und Drehmomentsensor, 0-5 Anzeigestufen, Anfahrhilfe
AKKU 36V / 360Wh maximale Reichweite 110km
ANZEIGE DERUIZ Farb-LCD mit Bluetooth
LADEGERÄT Deruiz 36V / 4A
SCHEINWERFER 120 Lux (StVZO-Zertifikat)
RÜCKLICHT Schutzbleche integriertes Rücklicht (StVZO-Zertifikat)
GANG & BREMSE
BREMSSYSTEM TEKTRO HD-R285 Hydraulische Scheibenbremse (160 / 160)
SCHALTHEBEL GATES CARBON DRIVE CDN Belt, 118T, Schwarz
SCHALTWERK N/A
KASSETTE GATES CARBON DRIVE, 20T 9-SPL SMN CDX
KURBELGARNITUR GATES CARBON DRIVE, 55T 5-BOLT CDX, 170mm
COCKPIT
LENKER DERUIZ Komfort Bar, Lenkerbreite: 680mm, Backsweep (Anstellwinkel nach hinten): 15grad
VORBAU DERUIZ Comfort Vorbau, 31,8mm, mit SP Connect Vorbauhalterung, und Sie können die Handy-Halterung auf der SP-Connect Website kaufen wenn Sie möchten.
GRIFFE ERGOTEC EG AMBITION, Schwarz
VORBAULAGER Oben IS 52/28,6, Unten IS 52/39,8
RÄDER
VORDERRAD NABE Steckachse, 100mm
HINTERRAD NABE Heckmotor
FELGEN 32H / 36H, ETRTO 622 x 17,9 (Innen)
REIFEN SCHWALBE G-ONE RS, Super Race, V-Guard, 45-622 (700*45C)
AUSSTATUNG
SATTELSTÜTZE 28,6 x 350 mm, 2-Schrauben Sattelstütze
SATTEL SELLE ROYAL VIVO 1405HRN
PEDALE YH-120 Urban-Pedale mit Sandpapiergriff, mit Reflektor
STÄNDER längenverstellbarer Seitenständer
SCHUTZBLECHE Aluminium, 58mm breit vorne und hinten
GEPACKTRAGER Optional
PRODUCT INFORMATION
APP
IOS
Google play
QR-Code scannen, um die passende Ebike-App herunterzuladen
ZUL. GESAMTGEWICHT (EINSCHLIESSLICH EBIKE) 160kg
FARBE Cream White/Shade Green
Nettogewicht 17,8KG
Bruttogewicht 20,3KG
Verpackungsgröße 1480*230*810MM
Shipping Notes
  • Free Standard Shipping on $100+ Orders to the USA.
  • Except Preorder products are shipped in 48 hours.
  • Delivery to the USA:
  1. Standard Shipping : 3-10 business days
  • If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
  • Please click here for more details>>> Return & Exchange Policy
SKU: 95387239021

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K
Verified Cardmember
Karen Thompson
San Leandro, US
★★★★★ 5
Best Card in My Wallet!
Having this card from Prime/ Sync has made things so much easier ! I order something & then go to cart & pay with my Prime card, nothing more. I don’t need to worry about theft or further actions or delays. It’s a done deal & I have more time added to make an additional purchase if I need to in case I forget something. I love this card 💞. So easy, I buy more here cause it’s faster, safer, & all in one easy step & Amazon has just about everything there is so why not ? Best card in my wallet !!!
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Reviewed in the United States on May 30, 2026
L
Verified Cardmember
Love Wins❤️❤️
Grantham, US
★★★★★ 5
2026 it has saved me
I never wanted a store card only! When I first applied I was bummed that I only got the store card and I thought about canceling it. BUT A lot has changed this year for sure. New grandparents, grocery being so EXPENSIVE and everything in our house as far as electronics needed to be replaced. Very easy to apply for, love the fact that you can apply without getting a hit on your credit and if you want to accept the offer then do so and if you decide that it’s not enough credit then you can decline the offer and no hit to your credit. I will say this, this was the lowest card that I was offered but I chose to get it anyway and within a month I had already received a credit line increase. I also took a trip out of the country and was able to order stuff and have it delivered with no problems. Every time I use it I get cash back and am able to use that on my next order. This is my weekly card for groceries. I definitely can’t wait until it upgrades to the visa, I would definitely get more use out of it. For those who are Amazon shoppers, it’s well worth it. So far so good, Good Choice.
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Reviewed in the United States on May 26, 2026
B
Verified Cardmember
B. Schmidt
West Palm Beach, US
★★★★★ 5
Good, but you need to be careful with it
I've done business with GE CRB before using other store cards, so I knew what to expect going into this. I will echo the advice that a few others have given. For one, I would recommend that you only use this card for one purchase at a time and that you pay it off entirely before using the card again. The interest starts accruing immediately, but you are not billed for it until the promotional term expires - for example 6 months, 12 months, etc. You will see the expiration date and accrued interest amount on your bill. I always make sure I can pay off the entire amount well before the expiration date. Also, I schedule automatic payments through the website so it's paid every two weeks (pay day works well for me). I divide the balance by number of payments and schedule all of them right away. It's very easy to do this and will prevent late payment fees and the possibility of defaulting and getting hit with the accrued interest. I haven't had to deal directly with GE CRB customer service yet, so I don't have any complaints on that. The benefit of having a card like this is being able to use it for major purchases, paying it off over time, and avoiding any interest charges because you are paying off the balance before the promotional term (deferred interest) expires. You can't do that with a regular credit card. If you want a card to make frequent purchases with and plan on paying off the balance at the end of the month, you're much better off with a regular credit card. One warning... I noticed that after I was approved for this card my method of payment for Kindle one click purchases changed to this card. Keeping it that way would not be good and I wanted to make sure others know about this. I'm pretty sure you'd be hit with the interest at the end of the month since the purchases you would be making are lower than what's required to receive the no interest promotions. I changed it back to my debit card. Just keep on top of the account, don't use it to make a bunch of purchases, and pay the balance off before the promotional terms expire and you'll be fine. Like all credit, being responsible is the key to not getting in trouble with it.
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Reviewed in the United States on December 5, 2012
H
Verified Cardmember
Hi Ui Ewe iew Neil Sandage, GreatCTO, Chuck Bartowski
Massapequa, US
★★★★★ 1
Was lucky to meet really polite and conducive employees. But the Card Company and Amazon Coders are crap.
2:13:23 PM : Ui Neil Sandage: Initial Question/Comment: I wanted to pay right now. And then close the card today. $400 is far to low a limit to be worth my time. Your payment in the amount of $403.23 has been successfully scheduled for 04/20/2015. Please allow up to 48 hours for this payment to be reflected on your account. Confirmation will be sent to *****@gmail.com Confirmation Number: 831651153 2:13:28 PM : System: Welcome to Amazon.com Store Card Live Chat. Your chat may be monitored and recorded for quality purposes. A chat agent will be with you momentarily. 2:13:28 PM : System: James has joined this session! 2:13:28 PM : System: Connected with James. Your Reference Number for this chat is 2494835. 2:13:33 PM : James: Hi, thank you for contacting us today. I will be happy to assist you. 2:14:13 PM : James: We do regret your decision to close your account with Amazon store card. May I please ask if there is any specific reason that you wish to close the account? 2:16:09 PM : Ui Neil Sandage: The limit is too low. If it is not at least $1500 or enough to purchase a refrigerators or repair an air conditioner in an emergency.... then why the heck do i need a credit card? I have $10,000 in savings. For small bills i can do cash. I only signed up for your card because of the $40 discount on a nVIDIA Shield Tablet. 2:17:04 PM : Ui Neil Sandage: My credit score is 754 with Transunion and 740ish with the other on CreditKarma.com 2:17:58 PM : James: I completely understand and I apologize for the inconvenience. 2:18:28 PM : James: Please be advised that there is no annual fee, 0% fraud liability and you are eligible for numerous Promotions offered. Would you like to re-consider your decision? 2:19:03 PM : Ui Neil Sandage: I want to pay the card first. Then see if the limit can be fixed. 2:19:44 PM : Ui Neil Sandage: Why the hell $400? 2:19:47 PM : James: I would be glad to place a request for you right away and check the decision. 2:20:00 PM : James: Ui Neil Sandag, to complete this transaction I am going to need your net income. When disclosing income, please provide the annual net dollar amount of all sources of income which you have, as an individual. Alimony, child support or separate maintenance income need not be included unless relied upon for credit. 2:20:03 PM : Ui Neil Sandage: no hard credit pulls. 2:20:13 PM : James: Your request for a credit line increase may result in an inquiry on your credit bureau; however, some requests are determined using only internal factors on your account and may not result in an inquiry on your credit bureau. 2:20:20 PM : Ui Neil Sandage: i just want to see the decision and why it was made? 2:21:01 PM : Ui Neil Sandage: too much activity was one of the complaints. 2:21:28 PM : James: I am so sorry for the inconvenience, I understand 2:21:34 PM : Ui Neil Sandage: I have a secured card i am always changing the limit on by increasing the collateral. 2:22:08 PM : Ui Neil Sandage: each month i place a few more hundred on it. So each month my credit changes. 2:23:13 PM : James: We value you as our customer and appreciate your business. 2:23:15 PM : Ui Neil Sandage: (10% discount on a shield tablet? I decided to apply. 400 - 40) 2:23:23 PM : James: If you wish I can place a request for credit line increase 2:23:51 PM : Ui Neil Sandage: I do but only if they look over the application with this info and make a new dicision. 2:24:14 PM : Ui Neil Sandage: The credit pull would hurt my score by much more than $400 is they do it again. 2:24:32 PM : Ui Neil Sandage: Just help me pay right now !!! 2:24:44 PM : Ui Neil Sandage: Are you after a commission or something? 2:25:07 PM : Ui Neil Sandage: just want to pay the card off in a lump sum right now. 2:25:34 PM : James: I will explain you 2:25:34 PM : James: It is very difficult for you to determine with certainty whether or not there will be an inquiry when processing a credit line increase request. This is due to the “internal factors” as mentioned above. 2:25:54 PM : James: And the balance on your account is $403.23 2:25:59 PM : James: I will credit $25.00 to your account 2:26:14 PM : James: And you can pay $378.23 2:26:24 PM : James: I am trying my best to help you in all the way I can 2:26:34 PM : James: Would you like me to credit $25.00 to your account? 2:26:54 PM : Ui Neil Sandage: Sure. Every penny matters. 2:27:14 PM : James: Your satisfaction is important for us and I will do my best to help you in all the way I can. 2:27:49 PM : Ui Neil Sandage: I still want to make the entire payment on the card today. Can i call and use a debit card to pay it all off? 2:28:08 PM : Ui Neil Sandage: Do i have to wait 48 hours for it to post on my account? 2:28:29 PM : James: You may call customer service at toll-free 1-866-634-8379 and make payment without any fee with debit card 2:28:44 PM : James: No, you can call and make $378.23 payment 2:30:22 PM : Ui Neil Sandage: So just to be clear. You have applied a $25 credit. And if i call right now. The new balance they will see is = $378.23 ? 2:31:00 PM : James: Yes, you are absolutely right. 2:31:25 PM : Ui Neil Sandage: I have one more question. May i ask it here? 2:31:54 PM : James: Sure 2:31:59 PM : James: I will be more than happy 2:32:38 PM : Ui Neil Sandage: I have a utility company here named JEA. I once set up automatic payment of my utility bills. Then paid the bill when it arrived. 2:33:41 PM : Ui Neil Sandage: Then on the scheduled day of automatic payment they double charged me for a bill that had been paid down to zero two weeks before.... Will that happen on 4/20 with this scheduled thing i did? 2:34:34 PM : James: You can just click on "payments" tab and then select "scheduled payment" 2:34:44 PM : James: You can cancel the payment or edit the payment date and amount 2:35:04 PM : James: If you wish to make the payment over the phone with debit card you can cancel the payment 2:36:07 PM : Ui Neil Sandage: So that was an important question. 2:36:39 PM : James: Yes, else both the payments would post 2:36:42 PM : Ui Neil Sandage: I followed you directions and it wants me to log back in. However it did not accept my email address as my log in ID. What now? 2:37:20 PM : James: The site would be timed out 2:37:43 PM : Ui Neil Sandage: Yes. So what is the correct log in ID? 2:37:58 PM : James: May I please request you to click on "Forgot User ID" on first page of www.syncbank.com/amazon? 2:38:03 PM : Ui Neil Sandage: I know my password. But it does not ask that. Just the ID? 2:39:52 PM : James: Yes, you can get your user ID 2:39:57 PM : Ui Neil Sandage: silly damn computer. It was my email. But it had to be all if lower case and no proper Caps for it to be accepted...... :::annoyed::: 2:40:32 PM : James: I am so sorry for the inconvenience caused. 2:41:15 PM : James: I will be glad to help if you need any more information from your account. 2:42:05 PM : Ui Neil Sandage: ::snicker at the trained response:: do you have another $25 to apologize with? 2:44:02 PM : Ui Neil Sandage: I entered my email with caps. But the system automatically changed it. 2:44:24 PM : Ui Neil Sandage: Then would not accept it with caps to enter the account. WEIRD. 2:45:15 PM : Ui Neil Sandage: Are you quiet to see if they will approve the $25 or is this professional distance? Perhaps you had business to address elsewhere? 2:45:56 PM : Ui Neil Sandage: What was that number again? I'd like to call and make my payment. 2:46:13 PM : James: I am really sorry, I have already processed $25.00 and system does not allowed to credit another $25.00 2:46:23 PM : James: You may call customer service at toll-free 1-866-634-8379 and make payment without any fee. 2:48:41 PM : Ui Neil Sandage: That's fine. I only ask because every penny counts. And you'll have to forgive me. But it is mildly insulting to tell me you are sorry for the inconvenience when the computer or programmers is clearly not sorry and intentionally set it up so that i could not use proper caps in my ID or email address. Rather than get upset at the lie i chose to laugh at it as a canned response. 2:50:57 PM : James: Yes, the user ID is case sensitive 2:51:03 PM : Ui Neil Sandage: I called the phone system and it says you lied to me twice??? It says my balance is $403.23 ? 2:51:16 PM : James: I understand, it would be frustrating some times if the system does not help us 2:51:28 PM : James: As mentioned, the balance will be updated in next 48-72 hours 2:51:48 PM : James: However, you can be rest assured that your balance is $378.23 2:52:44 PM : Ui Neil Sandage: please forgive me for being frustrated. But if you read the conversation there was no mention of wait 48-72 hours for the credit to post. I know it is not your intention. But that makes a third lie. 2:53:36 PM : Ui Neil Sandage: I asked specifically if i call right now will the credit be posted? And your response was Yes when i call it would show up. 2:54:32 PM : Ui Neil Sandage: or at least that is how the conversation felt. 2:55:09 PM : James: I am really sorry for the confusion. 2:55:29 PM : James: $25.00 will post in next 48-72 hours, however, you can pay $378.23. 2:55:39 PM : James: And cancel the payment which was made online 3:02:28 PM : James: I will be glad to help if you need any more information from your account. 3:02:28 PM : Ui Neil Sandage: Is it possible to save or email this conversation as a copy to myself? The problem is the computer system and not you. But a lot of things happened here. Ridiculously low credit limit. ID being made all lower case by the website. The automatic charge 20 days later if i had not asked you. And a lot of bad things could have happened. In fact some things did. Amazon made my default automatically their card instead of the one i selected. So a lot of my purchased were canceled or interrupted and did not ship on time until i logged back in and changed the payment method. EVER THOUGH AMAZON APPROVED ALL THE PURCHASES on their card and then frozen them days later. Not hours. Days later. I had to wait on an emergency tool to unlock something important. And that was delay by days because of their computer systems changing things automatically just as it did with me ID? Don't they think i know what i want? Why do they force their card and their lower cases and their enforced payments even if the account balance would have been zero when it happened? I could be overdrawn with these things they do. $404 dollars is not always in that checking account. 3:03:00 PM : James: I am sorry, we do not have an option to email 3:03:01 PM : James: Once the chat is ended, you may scroll down and click on "Skip the Survey and Print chat". 3:04:11 PM : James: Please do not misunderstand, and I am really sorry for all the confusions and problems 3:04:55 PM : James: We do respect your time and understand how difficult it would be if you are getting problems in log in 3:05:45 PM : Ui Neil Sandage: I will try the phone again now. What is the correctED balance i want to pay when i call? 3:06:10 PM : James: You can pay $378.23. 3:06:30 PM : James: And make sure that you cancel the payment which you made online 3:06:40 PM : James: Thank you for your patience. 3:08:42 PM : James: I will be glad to help if you need any more information from your account. 3:08:58 PM : Ui Neil Sandage: ty on phone 3:09:45 PM : James: Thank you for your patience and understanding. 3:10:00 PM : James: Thank you for contacting Synchrony Bank regarding your Amazon.com Store Card. Have a wonderful day. 3:11:41 PM : Ui Neil Sandage: Here is a 4th lie. They want paper checks and not credit card. Debit card is not an option. And the voice recognition is nearly impossible had to repeat until it let me use the touch pad to navigate. 3:15:22 PM : James: You can make the payment over the phone with live agent with debit card 3:15:36 PM : James: You can say "agent" "agent" 3:15:54 PM : James: It will connect you to live agent and you can make the payment with debit card 3:16:10 PM : Ui Neil Sandage: Thank you James. An agent did answer. And she said there would be no charge for the Debit card. 3:16:25 PM : James: Perfect! 3:16:30 PM : James: Thank you. 3:16:43 PM : James: Thank you for contacting Synchrony Bank regarding your Amazon.com Store Card. Have a wonderful day. 3:17:23 PM : Ui Neil Sandage: Okay i paid the $378.23 ~ Here is hoping all this posts overnight. I want to see it done Friday and not have to wait for Monday. 3:15:54 PM : Ui Neil Sandage: I am closing this damn account if after it is all paid no one authorizes or corrects it to a $1500 limit or more. 3:16:52 PM : James: You can any time contact us 3:17:02 PM : James: We are always here to help you 3:17:52 PM : Ui Neil Sandage: Okay. Now let's print or email this transcript. 3:18:02 PM : James: Sure 3:18:07 PM : James: Thank you for contacting Synchrony Bank regarding your Amazon.com Store Card. Have a wonderful day. 3:19:55 PM : Ui Neil Sandage: Why is that option to print not appearing? 3:20:20 PM : Ui Neil Sandage: ..... 3:20:58 PM : James: You would need to end chat and then you can view the option 3:21:06 PM : James: Please click on close option on the top 3:21:16 PM : Ui Neil Sandage: it says exit. I will not exit. 3:21:38 PM : Ui Neil Sandage: i want a copy of the chat before it exit. As exist means close door behind you. 3:22:08 PM : Ui Neil Sandage: i do not want to close this window. 3:22:28 PM : Ui Neil Sandage: " [X] Exit " 3:23:01 PM : Ui Neil Sandage: Can you close this chat so i may have a copy? 3:23:04 PM : James: You can copy the chat transcript and paste in word document 3:23:11 PM : Ui Neil Sandage: end* this chat 3:23:39 PM : James: If you " [X] Exit " you can view it option to "print" chat 3:23:48 PM : James: Do not worry, the chat transcript will be there 3:25:28 PM : Ui Neil Sandage: alright. I will copy and paste. StarOffice used to be better than Word and for all the Linux users out there it is not good to assume a paid for Microsoft program is on every computer. 3:26:02 PM : Ui Neil Sandage: Star Office may still be better. (My computer does have the other. I had a student discount on it.) The following is three fields from the Feedback Survey after you "close" or as it says "Exit" the Chat window. **** The card and process is a nightmare. The $400 limit was only good for the one purchase i made. And my balance was $403.23 with tons of blocked orders on Amazon because i spend more than $1,000 in a month and it automatically switched my default payment card to Syncho profanity. ~ James did okay. But as soon as my “paid in full” zero balance posts, then I am closing the account. Edited: (too many characters = 255 with spaces) The $400 limit was only good for the one purchase i made. i spend more than $1,000 in a month and it automatically switched my default payment card to Syncho profanity. As soon as my “paid in full” zero balance posts, then I am closing the account. **** James was polite and prompt. But there were a few things unclear or felt contrary. When asked or prompted he did well. I appreciate the $25 credit. It took the hate or venom out of the emotions. But it is the card and hit on my credit for a ridiculously low $400 that i paid off today and wanted to close today that is ridiculous. The balance does not update quickly and i have to wait. At the start the Agent kept wanting to pull my credit for a second month to change me credit limit when what I opened with was a desire to pay in full and correct when the payment would be processed from 20 days out as it automatically dated the bank draft, to process it today. He was saying there is a magical chance that might not happen does not help. I need a yes or a no. Again. He is not doubt an excellent agent for politeness. But i need a very precise agent that does what I want and not someone who does credit pulls at every chance. There were a lot of issues i had to figure out for myself even though he works for them. I had to get to the conclusion before he confirmed it. And he was polite. It is the company(ies) that is(are) the problem and not this specific person. Edited: (too many characters = 255 with spaces) He is not doubt an excellent agent for politeness. But i need a very precise agent that does what I want and not someone who does credit pulls at every chance. There were a lot of issues i had to figure out for myself even though he works for them. **** I need the ability to print and email the chats. And this exit thing really does exit the chat so that you can not have a copy of the conversation. Even now it says submit this feedback or get a copy of the chat. You are not allowed to talk back if you want to read what was said or have a copy of it. EDIT : 238 without spaces or 305 with. They have a character limit of 255. I need the ability to print & email the chats. This “Exit” thing really does exit the chat so that you cannot have a copy of the conversation. Even now it says submit feedback or get a copy of the chat. You r not allowed to talk back and have evidence.
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Reviewed in the United States on April 2, 2015
A
Verified Cardmember
Amazon Customer
Massapequa, US
★★★★★ 4
Convenient and easy to use
It's convenient and easy to use. The interest rate is a little high but it's not a concern if you pay off your balance. I love that you can link it to your Amazon account making it even easier to make payments and manage.
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Reviewed in the United States on May 21, 2026

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