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4.3 ★★★★★
Based on 2394 reviews
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Product Reviews
★★★★★ 4
MAC OS users read this
1. There is no way around needing to reset the waste ink counter by downloading software, unless you want to pay for Epson to fix your printer. Replacing the waste ink tank alone will not make your printer work. Most of the WIC software you'll find if you google search this issue is only for WINDOWS.
2. The software recommendation that came with this part was for WINDOWS users only. It's an .exe file. I researched and found one that's for MAC, and LINUX (as well as windows.) I had to read the FAQ on that site to learn how to tell my MAC I was willing to bypass security and install it, but this was simple, and I was even able to use a trial key instead of paying. The trial key reset the counter to 80% so I'll need to go through the process again sooner than if I'd paid, but I was pleased to find out it would work first before buying a key. The site was "my printer club."
3. I have zero affiliation with "my printer club." Just trying to help out MAC users who may think they're out of luck, as it even says on the Epson site, direct quote: "Yes, the service alert and service repair process may be temporarily delayed on most printers by using the Maintenance Reset Utility to enable printing for a short period of time. This method is available to Windows users (Windows 10, Windows 8, Windows 7, Windows Vista, and Windows XP) as a one-time option while customers determine the best next steps for repairs. Currently there is no Maintenance Reset Utility available to Mac OS users."
4. Installing the waste tank purchased here was quick and easy. I'm only giving 4 stars because I had no idea when I bought it that their instructions weren't for MAC.
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Reviewed in the United States on November 4, 2024
★★★★★ 5
Great support staff and perfect fit!
I had a bit of an issue with the reset, so I engaged customer service. Customer service was very friendly and assisted me with resetting the counter. The software was recently updated and is much easier and smarter than the older version. I had a great experience and loved that the kit worked and fit as expected (compatibility met).
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Reviewed in the United States on January 26, 2026
★★★★★ 5
5 star review
I neglected to resolve the issue with the ink pad on my printer when it first notified me, so in the process of fulfilling an order for my business the printer decided it didn't want to work anymore, we tried to do a temporary fix but to no avail, had to order brand new inkpad, came across this brand and I am so glad that I did, not only does it come with an extra pad refill it also comes with very simple instructions to reset the waste ink counter, very user friendly, although I did run into a few hiccups and I reached out to them by email and within 24 hrs a very nice Delores answered all my questions and was very helpful, even though I had to switch the USB to my desktop and then dbl checked to make sure it was fully into the printer, a few clicks on the reset program and my printer was back in full performance. I had bought a key for 9.99 previously before ordering from this company and they even offered to refund me even when it wasn't bought thru them. Now, that's great customer service. Highly recommend this item.
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Reviewed in the United States on December 25, 2025
★★★★★ 4
Worked after the purchase of Key Code from inkchip
Wished it would have been clearer that I had to buy the WIC code, to reset counter. But for the price I really can't complain. Saved me tons of money! Thank you! Suggestion Please indicate you have to buy reset key .... :-)
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Reviewed in the United States on November 21, 2025
★★★★★ 5
Windows OS only, Software Sketchy but works. Use with precautions and do a security scan afterwards.
Ok, I was really annoyed when I found out this waste ink pad causes the printer to be "end of life."
I currently have the ET2800, and after 15,500 pages, I got this message. I own a small stationery business, which is why I print a lot.
However, I used to work on large multi-function printers that had user-replaceable waste ink cartridges.
I called Epson in hopes that they would just send me the part and be done with it. BUT NOPE, they wanted me to send in pictures, then I had to either send the printer in or get a certified technician to work on it.
I looked online and found this, along with several videos on how a regular user can replace it themselves. It was easy, with no issues. You do need to physically plug the printer into your computer. OH, and the SOFTWARE is only compatible ON WINDOWS; it does not work on MAC OS and GOOGLE OS. Just FYI.
The only problem I had was that the software, which is usually offered by third-party products from Amazon, has a sketchy website attached to it. BUT this was the best one to use because you DO NOT NEED A KEY to reset the waste ink counter. You simply use their application, and that's it.
One tip I suggest is to uninstall or delete the application and its folder after you have finished resetting. Also, empty your recycle bin. Then run a quick Windows security scan.
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Reviewed in the United States on November 25, 2025